Fridge Freezer success!

The Comet engineer came out as planned.  I’d defrosted the fridge-freezer a couple of days before, and it had started working again.  But when he looked at it, he said it was already starting to frost up again, so he couldn’t fix it, and I’d have to defrost it again, and he’d come back to it.  I mentioned that I was concerned about it going out of guarantee, and that I’d prefer a new one.  So he spoke to his boss, and that’s what I’m getting – yay!!  So they’re going to send me a letter, then I just choose a new one.

Even though I’ve had this problem, I think I’m going to go for another Bosch.  Some of the reviews I’ve read have suggested that Miele or AEG are better, but they’re also twice the price.  And Bosch have the two year guarantee as standard, so I think I’ll be OK.  And I love my Bosch washing machine.  So just waiting for the letter to come through now…

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Grrrr – stupid fridge freezer

We have a Bosch fridge freezer that we bought almost two years ago.  In July, it developed a fault.  The freezer was working, but the fridge was warm.  We did a bit of digging about on the internet, and discovered that this was a known fault with a certain range of models.  But there’s a kit that the engineer can fit to make it all better.  Great.  So we found the receipt, and were very grateful that Bosch do a two year guarantee as standard.  The man from Comet came out and fitted the new part and it was fine.  For 18 days.  Then it didn’t work again.  So we booked the engineer to come out again, but in the meantime we defrosted it, and that seemed to solve the problem.  So we cancelled the engineer.

While we were sorting this all out the first time, we bought a fridge and freezer thermometer, that I’ve since been checking regularly.  Today, I noticed that the fridge was warm again – about 12C (should be about 4C).  But the freezer is fine at about -18C (exactly what it should be).  I double checked all the doors were closed and left it for a few hours, but nope, fridge still too warm.  So, I’ve turned it off again to defrost, and booked the engineer again.  It’s a frost free freezer, and so I should never need to defrost it, but I have noticed that recently it’s been getting icy in places, which it shouldn’t do.

I just really don’t want them to do a quick fix on it, and then have the guarantee run out, and then have to pay another three hundred quid for a new one. Grrr.

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